Printer no longer connecting to computer

[Tweety17]

Doesn't find it by IP address and Easy Start did not work.

[drharps28]

I have tried downloading the link multiple times and it doesn't connect. Thoughts? 

[dumtech]

I am operating MACos Catalina. My computer just quit communicating with my CM1415fnw printer. Serial# CNH8C4TR2F. Applecare told me I need a new driver. I located proper driver but download will not be moved. Now what?

would appreciate help ASAP. have presentation WED and stumped. virtual assist keeps dropping me.

[BryanCustomPure]

Try this new set/order I just updated in the last 10 minutes.

Use the HP Uninstaller: https://support.hp.com/us-en/document/c02440673
If you still have a folder marked HP, delete it.

Use Easy Start (https://support.hp.com/us-en/drivers/selfservice/hp-easy-start/7376041 - make sure your OS is correct) and see if your printer is supported. If not, move on to the next steps.

Uninstall your printer USING THIS METHOD ONLY (NOT EASY START, NOT EASY ADMIN): Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners. Then restart your computer.

Download (and install) this package (From HP FTP) which will update drivers AND THE CERTIFICATE:
ftp://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/Installations/Essentials/hp-printer-essen... If the link comes up blank, try right/control clicking and saving it. Or right/control click and copy link, and paste into browser bar. If you get the malware warning part-way through the installation, go to System Preferences>Security & Privacy where you can tick a box and unblock the HP option.

The install takes a bit. Let it run, even if it seems like it stalled out! When it completes, restart.

Then reinstall your printer using: Apple Logo (Upper Left of Screen)/System Preferences/Printers & Scanners, and use the default drivers. If drivers do not show up, download and install the 5.1 driver package from here: https://support.apple.com/kb/dl1888?locale=en_US . Then restart your computer.

[Jericho71]

Is there a windows 10 version of this software

[BryanCustomPure]

@Jericho71  Yes.

https://support.hp.com/us-en/drivers/selfservice/hp-easy-start/7376041

[Tweety17]

Thank you for posting these new instructions, however, my iMac still does not show any printers on the network.

[BryanCustomPure]

@Tweety17 

Have you tried resetting your printer to factory settings?

(If you tell me your model, I'll see if I can find how to do this for you)

[dumtech]

Thank you for your response, Bryon. I am going to try all of this even tho what you said sounds like a foreign language to me. smile. Dumtech

[drharps28]

I tried that and it didn't connect. I can plug it into my computer and it works fine. But I uninstalled and reinstalled, reset factory settings, etc. My computer never found the printer. 

Thougthts?