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Microsoft Windows 10 (64-bit)

Hi.  Since my internet provider changed my password for the network and installed a new network booster directly to my laptop, the printer doesn't want to connect.  I tried everything and followed all steps, still no luck with this issue

1 REPLY 1
HP Recommended

Hi @VivianPasto,

 

follow these instructions here: https://support.hp.com/us-en/document/ish_1736500-1626554-16

Then it will work again.

 

Kind Regards
Andr-1611

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