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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet Pro 200 color MFP M276nw

Hi,

I am on a Mac Ventura 13.2.1 and trying to print to my HP Laserjet 200 MFP M276nw.

 

I ran the wireless network test on my printer and it passed everything and the signal strength was Excellent. But when I do to the control panel on the printer, it shows Not Connected. When I go to HP Smart, it shows my printer but "Printer Offline" and I get the continual spinning circle.

 

This is not a new setup. I had this printer in this room with the same wifi setup. The not connecting is a new issue.

 

Can someone please help?

Thank you in advance!!

2 REPLIES 2
HP Recommended

Sorry about this but the edit post does not work.

 

When I check the IP on wireless on printer, it shows IP - Duplicate IP address. Again, this is not a new setup and I have another HP printer in another room with the same wifi.

 

Thanks

HP Recommended

Hi @ocRealtor1,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

There could be several reasons why your printer is not connecting to wifi on your Mac Ventura 13.2.1. Here are a few troubleshooting steps you can try.

 

  • Check if the printer is connected to wifi: Make sure that your printer is turned on and connected to the same wifi network as your Mac. You can check this by printing a network configuration page from the printer.
  • Restart your printer and Mac: Try restarting both your printer and Mac and then try to connect the printer to wifi again.
  • Check if your Mac is connected to wifi: Make sure that your Mac is connected to the wifi network and that there are no connectivity issues.
  • Update your printer software: Make sure that you have the latest printer software installed on your Mac. You can check for updates by going to System Preferences > Software Update.
  • Reset the printer settings: Try resetting the printer to its default settings and then try to connect it to wifi again.
  • Troubleshoot the printer driver: Try reinstalling the printer driver on your Mac. You can download the latest driver from the HP website.

 

Once your printer is connected to wifi, you should be able to print to your HP Laserjet 200 MFP M276nw from your Mac.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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