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Common problems for Connectivity Issues
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‎08-05-2025 06:13 PM

HP Recommended

I recently changed my router and am having trouble connecting my printer to wifi. I go to the Wireless Menu and see the option 'Wifi Protected Setup'. When I select 'Pushbutton' and 'Ok' it says 'Connecting' and counts down 2 minutes. Then says 'Network Connection Failed. Press OK to continue' After pressing ok it says it's restoring settings and then returns to the same Wireless Menu. 

 

I printed a Wireless Network Test Report and it says my HP printer cannot find my wireless router.

 

Is there a way to resolve this issue?

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1 REPLY 1

‎08-06-2025 08:58 AM

HP Recommended

@Sm1211 

@Sm1211 wrote:

...

I printed a Wireless Network Test Report and it says my HP printer cannot find my wireless router.

I found the following videos on this topic: https://support.hp.com/us-en/search/videos?q=cannot%20find%20my%20wireless%20router

 

Kind Regards
Andr-1611

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