Printer not connecting with iPhone/ipad, the printer is functional

[Fillup64]

Gateway configured but unaccessable

in other words printer not recognised by other devices even though it on the network 

[Max3Aj]

@Fillup64, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand you're having trouble connecting your HP OfficeJet 4652 printer to your iPhone/iPad via AirPrint, even though the printer is functional and on the network. Let's walk through the steps to resolve this issue.

Ensure Printer and iOS Device Are on the Same Network

• On your iPhone/iPad, go to Settings > Wi-Fi and confirm you're connected to the same Wi-Fi network as your printer.
• On the printer, press the Wireless icon on the control panel to check the network status.

Restart Devices

• Power off your printer, iPhone/iPad, and router.
• Wait 30 seconds, then power them back on. This helps refresh network connections.

Check Printer’s Wireless Connection

• On the printer’s touchscreen, go to Setup > Network Settings > Wireless Setup Wizard.
• Follow the prompts to reconnect the printer to your Wi-Fi network.

Verify AirPrint Compatibility

• The HP OfficeJet 4652 supports AirPrint. No additional drivers are needed.
• Try printing from an app that supports AirPrint (e.g., Safari, Mail, Photos):
  • Tap the Share icon (square with arrow) > Print > Select your printer.

Install HP Smart App (Optional but Recommended)

• Download the HP Smart app from the App Store. HP Smart
• It provides enhanced features like scanning, printer status, and troubleshooting tools.
• HP Smart App Setup Guide

Run Wireless Test Report

• On the printer, go to Setup > Reports > Wireless Test Report.
• This will help identify any network issues.

Restore Wi-Fi Setup Mode (if needed)

• If the printer isn’t discoverable, reset its network settings:
  • Go to Setup > Network Settings > Restore Network Defaults.
  • Reconnect using the Wireless Setup Wizard.

Check for Firmware Updates

• Outdated firmware can cause connectivity issues.
• Use the HP Smart app or visit HP OfficeJet 4652 Support Page
• to check for updates.

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support