Printer not printing without pushing OK button to load paper

[Cindys1948]

Every time I send a print job to my HP Color LaserJet Pro MFP M479fdw, I get a message to load paper, and have to push the OK button on the printer, even though there is paper in the tray

[ShlomiL]

Hi,

this is caused die to improper paper settings for the printer, let’s verify the setting as following:

Open the HP Smart app, if your printer is mot added click the plus sign and add it.

Click on Printer Settings and then on Advanced Settings.

Open the System tab and select Paper Setup.

Ensure the Default Paper size is set correctly as US Letter, A4 as the actual used paper size, and also the Paper Type, likely as Plain Paper.

Ensure that both Tray 1 and 2 are set as Any Type and Any Size and then click Apply.

Now try printing and check for any difference.

Shlomi