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HP Recommended
Microsoft Windows 10 (32-bit)

My HP OfficeJet 4650 will no longer print while VPN is connected. Even when I disconnect VPN it’s not acting normally. Ever since I installed the VPN. It is always “offline” and when the status says online, it still won’t print.  The web status is off .... My wife is working. It’s connected to the right next network. Not sure what up do. Can anyone help?

1 REPLY 1
HP Recommended

Hi,

Generally, with most VPNs, you cannot print to a local network while connected to a VPN Network too, unless the VPN offer VPN tunneling and offers such capabilities of communicating with a local device while connected to a private network too, I suggest checking if you can perform a such and allowed by the organization, moat likely it is not even allowed by the work office IT due to security restrictions..



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