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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 2710 All-in-One Printer
Microsoft Windows 10 (64-bit)

My internet provider has changed and upon wanting to connect my already set up printer to the new net work a receive the prompt to put in the printers pin which is usually 8 digets gets long and for the love of God I cannot rember my custom pin is there a way to reset the printers pin back to the factory pin that came with the printer

1 REPLY 1
HP Recommended

@ahmad38 

Hello,

The password for the Wi-Fi Direct is 12345678 by default. To learn more, go to Print with Wi-Fi Direct.

 

Then try to install it over Wi-Fi by doing the following:

 

Press a series of buttons on the printer to reset the wireless settings to ensure a successful connection.

  1. Go to Devices and Printer to delete your printer icon.
  2. Make sure the printer is on.
  3. If the wireless indicator light is flashing, go to the next step to continue the software installation.
  4. Press and hold down the Power button ().
  5. While holding down the power button, press the Start Black Copy button () two times, and then press the Cancel button () three times.
  6. Release the power button. The Wireless light next to the Wireless button should be flashing. Repeat these steps if the Wireless indicator does not blink.
  7. Proceed immediately to the next step to continue the software installation. You have approximately 20 minutes to complete the software setup using the HP Auto Wireless Connect feature.
  8. Launch the printer software installed on the desktop and click Connect a new printer.
  9. Follow these steps to set up your wireless connection when the HP Automatic Wireless Connection screen appears:
    • Select Yes, send my wireless settings to the printer, and then click Next.
    • Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.

Please use the HP DeskJet 2700 All-in-On series Full Feature Software and Drivers to install the printer.

 

I remain at your disposal in case of need.

Best regards,:Wink:



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