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Locked

‎03-22-2022 12:33 PM

HP Recommended
Product: HP ENVY 5530 e-All-in-One Printer

My computer keeps saying my printer is "offline." I know they are connected: the scanner works. The copier works. But whether I use wireless or plug the printer directly into the computer, I can't get the printer to work from the computer. I've restarted, re-downloaded HP stuff, tried Geek Squad. Any fixes, or time for a new printer? Thanks. PFRA

Category:
1 REPLY 1

‎03-22-2022 01:05 PM

HP Recommended

@PFRA 

 

Welcome to HP Support Forum. Please use the following tips/instructions to fix:

 

Regards.

BH
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