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‎07-28-2024 03:44 PM - edited ‎07-28-2024 03:48 PM

HP Recommended
Product: HP ENVY 6032 All-In-One Printer

Hi everyone, I have an ongoing issue with my 6032 all in one printer. Basically it seems to be permanently offline (when it isn't) and just presents one error message after another, e.g mostly claiming to be switched off when it's definitely on, stating it's not the default printer when it is and occasionally getting a low on paper message when there's plenty in the tray and so on.  I regularly follow all the usual troubleshooting steps and sometimes it will eventually print but, essentially it's totally unusable - life's too short to troubleshoot daily to no avail! The answer is probably to accept there's no solution and replace it with another non-HP,  preferably wired  model but I thought I'd seek advice here before finally admitting defeat and starting a bonfire 😉.  Any practical suuggestions will be very warmly welcomed. Thank you.

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1 REPLY 1

‎07-29-2024 12:17 PM

HP Recommended

Hello @JLA121 , how are you ?

 

Try these procedures below:

 

https://support.hp.com/za-en/document/ish_2026537-1681507-16

 

I´m Waiting

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