• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet 5740 e-All-in-One Printer

Hi I own 2 HP Officejet 5740 e-All-in-one printers that are both networked with different networked names on the same network. i just recently changed providers from telus to rogers. the service is way better. But i never had printer problems until now. the problem is i can print about 5 or 6 times and than they stop. because of the changeover i was doing a lot of printing so i had both printers going. after about 6 jobs on each they wouldn't print anymore. could not power off either one so i had to unplug them. then i could do about another 6 jobs on each. i uninstalled both printers and drivers and then reinstalled the most current drivers and they still do it. not sure if this could be a server issue?  Any Ideas?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.