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- Printers
- Printer Wireless, Networking & Internet
- Printer says it's offline but is connected to internet

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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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09-04-2022 04:08 PM
Product: HP Officejet Pro X576dw Multifunction Printer
Operating System: Microsoft Windows 10 (32-bit)
I have Windows 10 Pro with the Officejet Pro X576dw Multifunction Printer connected wirelessly. For the past couple years, I would try to print something and the printer periodically would say it was offline, but the wifi signal was showing and it would say it was connected with a good signal. If I would turn the printer off and then back on, it would then print. For the past 6 months or so, it will not print, even after turning off and on. (I've been using another printer in another room, but would prefer this one to work.)
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