Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY Photo 7155 All-in-One Printer

My printer doesnt print and says its offline but it is connected. I tried all troubleshooting options 

1 REPLY 1
HP Recommended

@Morobbbb 

 

Welcome to HP Support Forum. Please use the following tips/instructions to fix:


       Windows: https://support.hp.com/us-en/document/ish_2026537-1681507-16

       Mac : https://support.hp.com/au-en/document/c04249334

 

Actually you can use the first link for both Windows and Mac machines.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.