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‎09-01-2021 08:17 AM

HP Recommended
Product: Deskjet 2620
Operating System: Microsoft Windows 10 (64-bit)

I have recently change my wifi network provider. After changing my Wifi Network Provider, printer is not working. I have tried to set up the printer several times. But, not working. getting frusted. I am out of Printer warranty period.

2 REPLIES 2

‎09-01-2021 10:45 AM

HP Recommended

Hi,

Please follow below steps to restore the wireless settings first:

https://support.hp.com/us-en/document/ish_1780623-1698506-16

 

Make sure you are connected to your wireless network, as well that you can see an HP-Setup SSID listed in the nearby wifi list, then follow the steps within the HP Smart app to re-set up the wireless connection for the printer.

 

Shlomi



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‎09-01-2021 10:10 PM

HP Recommended

NOTTHING HELPED, MY PRINTER STATES THAT IT IS CONNECTED AND READY BUT NO INTERNET CONNECTION

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