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Common problems for Connectivity Issues
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HP Officejet Pro X476dw Multifunction Printer

Printer: HP Officjet Pro X476dw MFP printer

Computer: MacBook Air M1

MacOS: Sonoma 10.2.1

 

I set up Wireless Network (SSID, password, etc.) settings on the printer and was able to print to it from a Mac. But once it goes to sleep or overnight, the settings would be forgotten. I would need to set it up again if I'm to print from a computer. It's like it forgets my settings once it goes to sleep.

 

Why does it not remember the settings? What did I do wrong?

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