Printer wants ethernet connection but has never needed one

[David00000]

My printer has never needed an ethernet connection before, but the other day it disconnected from wifi and no longer has a "wireless setup" option. When I go into network setup a message pops up that reads "an ethernet cable has not been detected. Make sure that both ends of cable are inserted correctly" and when I click through there are no options for a wireless connection. I've reset the printer, tried resetting network settings, and looked for tutorials on how to set it up but nothing has worked so far.

[Betty0610]

@David00000

Welcome to the HP Support Community.

I'd love to help.

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

Please do check your inbox on the communities page for the private message.

Let me know if this helps.

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Thanks!