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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Guidelines
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP 4630
macOS 10.13 High Sierra

I was about to print a document on my 4630 printer. Printer was on, I pushed the ok button to start the print job and printer powered off.  I cannot turn it on.

1 REPLY 1
HP Recommended

On the backside where you plug the power cord, there should be a small hole where you can see the power supply control light it should be ON when the power core is plugged in if there is no light then the power supply failed, it's an easy fix 1 screw, you can buy replacement power supply yon eBay.




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