Printer will not activate when I hit print

[auric2]

Printer and computer both on my wireless network.  Printer says signal is excellent.  Yet, when I hit print, nothing happens.

[Garp_senchau]

@auric2, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Experiencing issues with wireless printing on your HP DeskJet 4155e can be frustrating. Here are several steps you can take to troubleshoot and resolve the problem:

Check Printer Status: Ensure the printer is turned on and ready. Check for any error messages or blinking lights on the printer's display that might indicate a problem.

Printer Connectivity: Although your printer indicates an excellent signal, verify that it is indeed connected to your wireless network. Sometimes it might show a good signal but not be properly connected.

Restart Devices: Restart both your printer and computer. Sometimes, simply rebooting the devices can resolve connectivity issues.

Check Printer Queue: On your computer, check the print queue. If there are pending jobs listed, try clearing them and resending the print job.

Update/Install Printer Drivers: Ensure that the printer drivers installed on your computer are up to date. You can download the latest drivers from the HP Support website.

Check Firewall Settings: Your computer’s firewall or antivirus software may be blocking the printer. Temporarily disable it to see if that resolves the issue.

Reconnect to Network: Disconnect the printer from the wireless network and reconnect it. Follow the setup process to ensure it’s connected correctly.

Use HP Smart App: Install the HP Smart app on your computer or smartphone. This app can help diagnose and fix printing issues.

Wireless Network Test: Run a wireless network test from the printer panel to ensure the network is functioning properly. You can find instructions for this in your printer manual.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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