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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- Printers
- Printer Wireless, Networking & Internet
- Printer will not connect to computer

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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
08-02-2025 06:04 PM
my HP office jet pro 9125e will not wireless connect to my computer. Keeps telling me that I need to connect to internet - I AM CONNECTED!
Printer was just purchased this morning, been at it for 3 hours.
Tells me to look for "WIFI" in the left side bar of settings on Windows 11, there is NO "WIFI" choice.
Yes, I have restarted everything -- router, printer and computer -- no luck.
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