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    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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my HP office jet pro 9125e will  not wireless connect to my computer.  Keeps telling me that I need to connect to internet - I AM CONNECTED!

Printer was just purchased this morning, been at it for 3 hours.

Tells me to look for "WIFI" in the left side bar of settings on Windows 11, there is NO "WIFI" choice.

Yes, I have restarted everything -- router, printer and computer -- no luck.

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