Printer will not connect to wifi

[Nae210]

I am not able to connect with wifi

[Max3Aj]

@Nae210, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I'm sorry you're having trouble with your HP printer's WiFi connection. Here are some steps you can try to resolve the issue:

Restart Devices: Turn off your printer, computer, and router. Wait for about 30 seconds, then turn them back on. This can often resolve connectivity issues.

Check Network Settings: Ensure your printer is connected to the same WiFi network as your computer. You can print a network configuration page from your printer to verify its connection status.

Restore Network Settings:

For printers with a touchscreen: Go to Setup > Network Setup or Settings > Restore Network Settings.

For printers without a touchscreen: Press and hold the Wireless button and the Cancel button until the power light blinks.

Factory Reset: If the above steps don't work, you might need to perform a factory reset on your printer. This will restore the WiFi setup mode, allowing you to reconnect the printer using the HP Smart app. 

You may refer to this document - HP printers - Wi-Fi connection is lost after router or network settings change | HP® Support

Also, this - Troubleshoot a Wi-Fi connection to an HP printer | HP® Support

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support