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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
macOS 10.13 High Sierra

HP OfficeJet Pro 8610 will not connect with WiFi using the setup wizzard.

3 REPLIES 3
HP Recommended

Was the printer previously connected to that network?




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HP Recommended

This is the first time I’ve tried to connect to this WiFi.  Setup Wizard says passphrase doesn’t match.  There is no passphrase.  The WiFi modem has a password, but it’s not accepting that.

HP Recommended

Is the new wi-fi 2,GHz band? That is the only band the printer can connect to, most new printers have a 5GHz band, and the 2.4GHz band needs to be enabled.




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