Printer will not hook up to my Internet

[Charlie-5855_]

Will not print 

[Max3Aj]

@Charlie-5855_, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Let's get your HP printer connected to the internet and printing again. Please follow these steps:

Restart Everything

• Power off your printer, router, and computer.
• Wait 30 seconds, then power on the router first, followed by the printer and computer.

Check Printer’s Wireless Setup

• On the printer’s control panel, go to Settings > Network Setup > Wireless Settings.
• Select Wireless Setup Wizard and choose your Wi-Fi network.
• Enter your Wi-Fi password carefully.

If your printer doesn’t have a touchscreen, press and hold the Wireless and Cancel buttons together until the wireless light starts blinking. Then use the HP Smart app to complete setup.

Use HP Smart App (Recommended)

• Download the HP Smart app from HP Smart - Official Site. HP Smart
• Open the app and click Set up a new printer.
• Follow the on-screen instructions to connect your printer to Wi-Fi and add it to your computer.

Check Printer Status in Windows

• Go to Control Panel > Devices and Printers.
• Right-click your printer > Set as Default Printer.
• Make sure the status is "Ready" and not "Offline" or "Paused". 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support