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Common problems for Connectivity Issues
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HP Recommended
Pagewide Managed Color E55650
Microsoft Windows 10 (64-bit)

Hello,

 

I have a Pagewide E55650 printer, but I can not connected over the network (etehernet)

 

I checked my router and I see the printer on the devices in my router, but for some reason 2 computers connected to the same network CAN NOT find the printer when I try to install the driver in the computers.

I  already restart router, computers and printer.

 

Windows 10 64 bit install in computers.

 

What do i need to change or do to make my computers find the printer over the internet?

 

 

Best Regards,

Javier

2 REPLIES 2
HP Recommended

I have a HP Designjet T120 working with Windows 10 64 bit. I ran a "wireless network test" and the T120 passed ALL diagnostics!  I called a local HP repair man today and he said the problem stems from a recent Windows 10 update that has effected large format printers. My HP Officejet 8600 and 9025 have not been effected. He also said that HP is working with Microsoft to fix the issue and put me on his list to call back as soon as he got word on how to fix this problem. I will re-post as soon as I get an answer.

HP Recommended

My local HP repair man called today. Microsoft and HP re still working on a patch and for now just do a "system restore". Be sure to pick a system restore date before the Microsoft update.

 

Takes about ten minutes and works like a charm!!!!

Steve

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