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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Microsoft Windows 10 (32-bit)

Our wifi went out and when it came back on the printer will not connect to the internet. We have unplugged the printer and reset the router many times. We have gone through the setup wizard many times and although the printer can see the correct network option it still won’t connect

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