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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Printer won't connect to network

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05-19-2025 05:24 AM
@windybird, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding Network Connection Issue for HP OfficeJet Pro 9018 All-in-One Printer on Windows 11!
We're thrilled to have the opportunity to assist you and provide a solution.
If your HP OfficeJet Pro 9018 All-in-One Printer is not connecting to the network while running on Microsoft Windows 11, you can follow these steps to troubleshoot and resolve the issue:
1. Check Network Connections
- Ensure that your printer and computer are connected to the same wireless network.
- Verify that the Wi-Fi network is functioning correctly.
2. Restart Devices
- Restart your printer, computer, and wireless router to refresh the network connection.
3. Run HP Print and Scan Doctor
- Download and install the HP Print and Scan Doctor utility on your computer.
- Open the utility and follow the on-screen prompts to troubleshoot and fix any network connection issues.
4. Reinstall the Printer Software
- On your Windows 11 computer, uninstall the existing printer software.
- Download and reinstall the latest printer software for the HP OfficeJet Pro 9018 from the HP Support website.
5. Manually Connect the Printer to the Network
- Use the printer control panel to manually connect the printer to your Wi-Fi network:
- On the printer control panel, touch the Wireless icon.
- Select Settings.
- Choose Wireless Setup Wizard and follow the instructions to select your network and enter the password.
6. Update Printer Firmware
- Ensure that your printer firmware is up to date to avoid any potential connectivity issues:
- Go to the HP Software and Drivers page.
- Enter your printer model and download the latest firmware updates.
Hope this helps!
Take care, and have an amazing day!
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Regards,
ZOEY7886
I am an HP Employee