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‎05-16-2025 04:33 PM

HP Recommended
Product: HP OfficeJet Pro 9018 All-in-One Printer
Operating System: Microsoft Windows 11

Printer won't connect to network

1 REPLY 1

‎05-19-2025 05:24 AM

HP Recommended

@windybird, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding Network Connection Issue for HP OfficeJet Pro 9018 All-in-One Printer on Windows 11! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

If your HP OfficeJet Pro 9018 All-in-One Printer is not connecting to the network while running on Microsoft Windows 11, you can follow these steps to troubleshoot and resolve the issue:

1. Check Network Connections

  • Ensure that your printer and computer are connected to the same wireless network.
  • Verify that the Wi-Fi network is functioning correctly.

2. Restart Devices

  • Restart your printer, computer, and wireless router to refresh the network connection.

3. Run HP Print and Scan Doctor

  • Download and install the HP Print and Scan Doctor utility on your computer.
  • Open the utility and follow the on-screen prompts to troubleshoot and fix any network connection issues.

4. Reinstall the Printer Software

  • On your Windows 11 computer, uninstall the existing printer software.
  • Download and reinstall the latest printer software for the HP OfficeJet Pro 9018 from the HP Support website.

5. Manually Connect the Printer to the Network

  • Use the printer control panel to manually connect the printer to your Wi-Fi network:
    • On the printer control panel, touch the Wireless icon.
    • Select Settings.
    • Choose Wireless Setup Wizard and follow the instructions to select your network and enter the password.

6. Update Printer Firmware

  • Ensure that your printer firmware is up to date to avoid any potential connectivity issues:

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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