Printer won’t connect to new wifi

[Morein]

Changed internet provider and ho envy 6020e won’t connect with new WiFi have tried all aspects 

[Max3Aj · Accepted solution]

@Morein, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

1. Turn on your printer and make sure it is in a ready state.

2. Restore Network Settings:

Press and hold Wireless button on the back of the printer for at least three seconds. 

3. Connect to Wi-Fi:

Using HP Smart App: Download the HP Smart app on your device, open it, and follow the prompts to add your printer and connect it to your Wi-Fi network.

You may refer to this document - HP printers - Wi-Fi connection is lost after router or network settings change | HP® Support

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support 

[Morein]

Thanks got it working 

[Max3Aj]

My pleasure, @Morein
A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

Regards, 

Max3Aj