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Printer won't print from phone after new modem installed . gives message (failed to change settings

HP Recommended
inkjet 4500 hp
Microsoft Windows 10 (64-bit)

Printer won't print from phone after new modem installed wi fi  numbers are the same as old modem at&t says maybe new apps from h p to solve problem. prints fine from comp. gives error message failed to chang 

settings

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HP Support Agent
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Message 2 of 2
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Hi @, bigwes1.

 

I'd like to help!

 

Follow the below steps to connect the printer to the network-

  1. From the home screen of your printer control panel, touch the Wireless icon .

  2. Touch the Setup icon .

  3. Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.

  4. After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.

    The printer searches for available networks.

  5. Touch the name of your wireless network.

  6. If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.

    NOTE: 

    Type the exact network name, including any uppercase and lowercase letters.

  7. Type the WEP or WPA key (network password), and then touch Done.

    If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password..

    Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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