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‎05-19-2026 12:45 PM

HP Recommended

Aloha I have a HP Tango X 

I changed network carriers and now I am unable to connect printer. The app is useless because the printer is not connected to the network. How can I factory reset this thing. 

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1 REPLY 1

‎05-19-2026 03:10 PM

HP Recommended

MacOS?

 

 

  • Make sure the printer and the MAC are connected to the same wireless network. (Wi-Fi Direct only)
  • This printer supports only 2.4GHz network. So, the MAC should be on the 2.4GHz network. (Wi-Fi Direct only)
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network You need to log into the router and change the name of one of the bands.. Alternately, contact your Internet service provider to assign different names to both the network

 

Windows?



This video might be useful to see how to reset the printer
https://youtu.be/C0ewgHI2lsk

printer driver download but must be online: click here

scan and x-print driver download click here

For a video showing how to connect to a modem, click here

Possibly useful video here

Printer reference Tango

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