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HP Recommended
HP ENVY 6055 All-In-One Printer

Printing duplicate copies when I print double sided.

1 REPLY 1
HP Recommended

Hi @TG02 ,

 

Welcome to The HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are facing an issue with your HP ENVY 6055 is printing duplicate copies when printing double-sided, here are a few troubleshooting steps you can try:
 

Check Print Settings:

  • Make sure the print settings in your document or application are configured correctly for double-sided printing. Look for options like "Print on Both Sides" or "Duplex Printing."

Update Drivers:

  • Ensure that you have the latest printer drivers installed. You can check the HP website for any updates.

Print Queue:

  • Sometimes, duplicate print jobs can be queued in the print spooler. Open your print queue and make sure there aren't multiple instances of the same job.

Reboot:

  • Restart both your printer and computer to clear any temporary issues.

Test Different Applications:

  • Try printing from a different application (like a PDF viewer or word processor) to see if the issue persists across programs.

Reset Printer:

  • If the issue continues, you may consider resetting the printer to factory settings but remember to reconfigure your settings afterward.

Refer to this document: HP ENVY 6055 All-In-One Printer User manual

 

I hope this helps. 

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.