Printing duplicate copies when I print double sided.

[TG02]

Printing duplicate copies when I print double sided.

[A_Gayathri]

Hi @TG02 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP ENVY 6055 is printing duplicate copies when printing double-sided, here are a few troubleshooting steps you can try:
 

Check Print Settings:

• Make sure the print settings in your document or application are configured correctly for double-sided printing. Look for options like "Print on Both Sides" or "Duplex Printing."

Update Drivers:

• Ensure that you have the latest printer drivers installed. You can check the HP website for any updates.

Print Queue:

• Sometimes, duplicate print jobs can be queued in the print spooler. Open your print queue and make sure there aren't multiple instances of the same job.

Reboot:

• Restart both your printer and computer to clear any temporary issues.

Test Different Applications:

• Try printing from a different application (like a PDF viewer or word processor) to see if the issue persists across programs.

Reset Printer:

• If the issue continues, you may consider resetting the printer to factory settings but remember to reconfigure your settings afterward.

Refer to this document: HP ENVY 6055 All-In-One Printer User manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.