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‎11-01-2022 10:12 AM - last edited on ‎11-01-2022 12:13 PM by Retired

HP Recommended
Product: HP ENVY 6020e All-in-One Printer

Printer keeps un connecting from internet and has to be turned off each time to connect from any device to print.

Category:
1 REPLY 1

‎11-14-2022 04:04 AM

HP Recommended

Hi @Net12,

Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing issues with your HP Printer.

  

Please download and install the firmware update on the computer connected to the printer from this weblink.


You may also refer to this document to know how to update the firmware.

 

Let me know if this works.
Take care and have a good day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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