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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Private Pickup

Create an account on the HP Community to personalize your profile and ask a question
07-03-2021 10:49 AM
Private Pickup is part of the HP Smart feature set for HP+ printers that support Print Anywhere.
See here:
“Print Anywhere App” Supported on Select Printers
HP Printers - Print Anywhere with the HP Smart App
Section: Private Pickup (HP+ printers only)
Partial Excerpt:
- Click My HP Account or Account.
- Click Manage HP Benefits, and then click Print Anywhere.
- Enable Allow Printing from anywhere.
- Enable Require Private Pickup.A Private Pickup tile is automatically added once the Private Pickup feature is enabled.
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open HP+ Printer Homepage > Concierge Help > Click the Contact Us link in the Orange box
Note that Concierge assistance is only for HP+ printers AND is likely only available during regular business days and times (weekdays during regular business hours).
NOTE: Where available, the Homepage website for the non HP+ model includes any missing "Category" sections not found in the HP+ printer site. What? The “+” and “not +” printers are the same printer – HP+ is a benefit / service.
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