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‎04-14-2021 01:24 PM

HP Recommended
Product: HP p6604f computer
Operating System: Microsoft Windows 10 (64-bit)

Hello.  I have an HP Officejet Pro 8600 printer.   It is ethernet wired to my  modum downstairs.   my upstirs computer was always able to print to by wifi.    Recently I turned the printer off  but when I turned it back on again the upstairs desktop would no longer print to it;     Can someone suggest what the problem might be.   Thanks.

Category:
1 REPLY 1

‎04-17-2021 01:30 PM

HP Recommended

@Ruffled

 

Welcome to the HP Support Community.

 

Let's restore the network settings on the Printer: Touch (right arrow), touch Setup, and then touch Network. Touch Restore Network Defaults, and then select Yes. A message appears stating that the network defaults have been restored.

 

Once done, connect the printer to the Wi-Fi: .On the printer control panel, touch (right arrow), touch Setup, and then touch Network. Touch Wireless, touch Wireless Setup Wizard, and then touch OK. Follow the display instructions to complete the setup.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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