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I have a replacement printer which you all didn’t send cartridges so I went to purchase them spending $80 and it stating Use Setup cartridges that can with your printer! You didn’t send any cartridges. Do please help so I use the cartridges I purchased and then I can add instaink. InstaInk told me had to go and purchase cartridges before adding. Do that what o did and now it want allow me to move forward to connect this printer

1 REPLY 1
HP Recommended

Hi @1Val23 

 

Please remember that this is a Community run by volunteers.

 

  • We do not have contact with HP Support.
  • Please provide more details about your printer if you want some answer about your questions.

 

  • Otherwise if you already have a previous contact with HP Support, you may need to get back with them so you could continue having support to solve issues with printer.
  • >> Contact HP Support >>
  • https://support.hp.com/us-en/help/hp-plus
  • ferRX_1-1727219849501.png

* Click YES   to say thank you, 

* Click Accepted Solution when question is answered.

Best regards,

ferRX.

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.
@ferRX / I am a volunteer posting answers on my own time.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.