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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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‎02-27-2023 02:44 PM

HP Recommended
Product: Deskjet 2755e
Operating System: Microsoft Windows 10 (64-bit)

Brand new Deskjet 2755e.  Setup complete and works fine but LED on information button remains lighted.  Printer info page only states that "This printer is not connected to the internet".  Would this be the cause for the light?  There is a good WIFI connection and I can print, scan and copy with no issues from four WIFI connected devices.

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