• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎12-11-2023 03:18 PM

HP Recommended

Buonasera,

Ho un modello di stampante hp smart officejet pro 8020. Purtroppo ho problemi di stampa witeless con il pc portatile. In pratica dopo svers installata e connessa al wifi di casa e da circa 2 settimana che non mi riconosce la stampa da pc.

Riesco tranquillamente a stampare da telefoni android ma non più da pc.

Ho fatto tutte le verifiche del caso, risulta tutto impostato correttamente (stato rete etc etc). Ho provato a configurare il tutto da capo diverse vole ma senza successp.

Qualcuno sa spiegarmi questo mistero?

Ah la scansione da pc riesco a farla!!!

Category:
1 REPLY 1

‎12-11-2023 03:23 PM

HP Recommended

Hi

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.