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Was disconnected from advance HP suport.. Question: How can I pull historic print job logs directly from my printer, EWS, or HP eprint, or other?

1 REPLY 1
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@Tferr 

 

Welcome to the HP Community --

 

Many printers do not store job history --

Newer printers (Model Dependent) and perhaps some of the Laser Printers (Enterprise?) store job history.

 

Example - HP OfficeJet Pro 9135e - EWS - Section Jobs > Job Queue

EWS_9135_Jobs_Job_Queue_1EWS_9135_Jobs_Job_Queue_1

 

HP ePrint

Job History was removed years ago.

 

Windows

Full Driver installed - Windows can be set to save jobs for later reprint - as a side benefit, the jobs are listed.

 

NOTE >> When job logs are enabled in the Event Viewer, Separating out the job log history is possible but not "plug and play".  Details only on request.

 

Example - Printer Properties - Reprint

Printer_Properties_Reprint_2Printer_Properties_Reprint_2

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.