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‎04-22-2025 03:08 AM

HP Recommended

HP LaserJet Tank MFP 2602sdw:  I set this up correctly and everything was working until I switched the printer off for the weekend as I was not working.  Opened up my laptop and put the printer back on but it will not connect.  Says the wireless is on, wireless is working but connection Fail..... how to I reconnect this printer 

1 REPLY 1

‎04-23-2025 07:59 AM

HP Recommended

Hi @Yvonne97 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

It sounds like your HP LaserJet Tank MFP 2602sdw is struggling to reconnect to Wi-Fi after being powered off for the weekend. 

 

Since the wireless is on but the connection fails, let's go through some troubleshooting steps to restore the connection.

 

Steps to Reconnect HP LaserJet Tank MFP 2602sdw to Wi-Fi

1. Reset Wireless Settings

  • Wake up the printer from sleep mode.
  • Press and hold the Information button for 3 seconds until all LEDs light up.
  • Press the Wireless button and Cancel button once to reset the wireless settings.
  • Wait for the printer to power cycle and check if the wireless LED is blinking.

2. Restore Wi-Fi Setup Mode

  • If the printer still won’t connect, restore Wi-Fi setup mode:
    • Press and hold the Wireless button for 5 seconds until the light blinks blue.
    • This resets the network settings and allows you to reconnect.

3. Reconnect Using HP Smart App

  • Open the HP Smart app on your computer or mobile device.
  • Select Add Printer and follow the on-screen instructions.
  • Choose your Wi-Fi network and enter the password.

4. Restart Your Router

  • Turn off your Wi-Fi router and wait 30 seconds.
  • Turn it back on and let it fully restart before reconnecting the printer.

5. Update Printer Firmware

  • Visit HP’s official troubleshooting page here and download the latest firmware update for your printer.
  • Install the update and restart the printer.

 

Let me know if you need further assistance! 🚀

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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