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‎07-31-2024 12:22 PM

HP Recommended

I am having the same exact problem. How do you fix this? I restarted the computer and the printer and the orange light is still blinking. My computer tries to connect and then it can't all of a sudden. 

1 REPLY 1

‎08-03-2024 10:22 AM

HP Recommended

Hi @LouisaMc,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with the connectivity.

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Nal_NR-Moderator
I am an HP Employee

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