• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet MFP M140we Printer
Microsoft Windows 10 (64-bit)

My power was wiped out for 6 days with the recent ice storm.  I've tried everything to re-connect my printer to the wi-fi but no luck.  Online help is zero from diagnostics or HP.  Printer power is on but blue wireless light is flashing non stop.  Pressed wi-fi and "X" button as per HP instructions, zero result.  Any help is appreciated, have to print some stuff for my class tonight.  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @plentypepper,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Reset the Network Settings:

  • Make sure the printer is powered on.
  • Press and hold the Wi-Fi button and the Cancel button at the same time for three seconds.
  • Wait for the printer to restart and the Wi-Fi light to start flashing.

Reconnect to Wi-Fi:

  • On your computer or mobile device, open the HP Smart app.
  • Click on the Printer Setup option.
  • Follow the on-screen instructions to reconnect the printer to your Wi-Fi network.

Use the HP Smart App

  • Ensure you have the HP Smart app installed on your computer or mobile device. You can download it from HP Smart App.
  • Open the HP Smart app.
  • Click the Plus Sign (+) to add a new printer.
  • The app will search for any available printers. Make sure your MFP M140we is powered on and nearby.
  • Follow the on-screen instructions to connect your printer to the Wi-Fi network.

Verify Wi-Fi Network:

  • Make sure your Wi-Fi network is functioning properly and other devices can connect to it.
  • Ensure the printer is within range of the Wi-Fi network.
  • Turn off your Wi-Fi router, wait for 10 seconds, and then turn it back on.
  • Wait for the router to fully restart and ensure the Wi-Fi is active.

Connect via WPS (Wi-Fi Protected Setup)

  • Ensure your Wi-Fi router supports WPS and has WPS enabled.
  • Press the WPS button on your router.
  • Within two minutes, press and hold the Wireless button on your printer until the wireless light starts blinking. The printer should establish connection with your Wi-Fi network.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hi @plentypepper,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your printer!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Reset the Network Settings:

  • Make sure the printer is powered on.
  • Press and hold the Wi-Fi button and the Cancel button at the same time for three seconds.
  • Wait for the printer to restart and the Wi-Fi light to start flashing.

Reconnect to Wi-Fi:

  • On your computer or mobile device, open the HP Smart app.
  • Click on the Printer Setup option.
  • Follow the on-screen instructions to reconnect the printer to your Wi-Fi network.

Use the HP Smart App

  • Ensure you have the HP Smart app installed on your computer or mobile device. You can download it from HP Smart App.
  • Open the HP Smart app.
  • Click the Plus Sign (+) to add a new printer.
  • The app will search for any available printers. Make sure your MFP M140we is powered on and nearby.
  • Follow the on-screen instructions to connect your printer to the Wi-Fi network.

Verify Wi-Fi Network:

  • Make sure your Wi-Fi network is functioning properly and other devices can connect to it.
  • Ensure the printer is within range of the Wi-Fi network.
  • Turn off your Wi-Fi router, wait for 10 seconds, and then turn it back on.
  • Wait for the router to fully restart and ensure the Wi-Fi is active.

Connect via WPS (Wi-Fi Protected Setup)

  • Ensure your Wi-Fi router supports WPS and has WPS enabled.
  • Press the WPS button on your router.
  • Within two minutes, press and hold the Wireless button on your printer until the wireless light starts blinking. The printer should establish connection with your Wi-Fi network.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.