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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Re connect printer to wifi

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09-14-2024 04:01 PM
Anyone know how to reconnect a printer again to the home wifi? I have already attempted the turn off and turn back on method. Internet router had a blackout so the wifi went away. Already attempted to reconnect but did not show up by name. Attempted to connect through the phone settings for the WiFi but my printer name does not show up. I know there’s a way to do it but I cant remember and I am getting frustrated because anything online does not help. Thank you!
09-17-2024 08:11 AM
Hi @Yasmin16,
Welcome to the HP Support Community.
I'd be glad to help you!
I understand that you are having issues with wifi.
Make sure, your printer and your device are on the same network as 2.4GHZ only.
Check for network and connection issues if you cannot print or scan with a wireless HP printer.
Restart devices
- Restart your computer or mobile device, printer, and router to clear any error states.
- Disconnect your computer or mobile device from the network name (SSID), and then reconnect it to the same network name your printer is connected to.
- If the printer is available and has a ready status, the issue is resolved. You do not need to continue troubleshooting.
- Press the Power button to turn off the printer. If the printer does not turn off, disconnect the power cord from the printer and from the power source.
- Turn off the computer or mobile device that the printer was set up with.
- Restart the router.
- Reconnect the power cord to the printer and to a wall outlet.
Note:
HP recommends plugging the printer directly into a wall outlet.
- Turn on the computer or mobile device.
- Check the connection to make sure the same network is used by the printer and the device.
- Computer or mobile device: Open the list of available networks and make sure it is connected to the correct network.
- Printer: Check the Wireless light
on the control panel. If it is solid blue the printer is connected.
Click here for the remaining steps
Try updating the firmware if not done already. Click here and select your current OS.
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee