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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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Everything is is lot.
I might not be able to add much to your list.
Assuming your network is healthy and can accept the connection request, printer should connect.
I am not assuming you missed anything.
That said, remember that the printer supports both 2.4GHz and 5GHz connection speeds - but not at the same time.
What?
If your router supports both bands, make sure the router is broadcasting on both bandwidths.
It might be necessary (or at least easier) to
Assign a separate SSID network name to each band.
Both bands can use the same password.
Connect the printer to the SSID named network you want it to use.
Example
What else?
There are several videos on this printer series to help fill in any possible gaps in what you have already tried.
From Category How-to > Topic: Printer Setup, Installation & Updates
Video and document:
HP DeskJet 2700, DeskJet Plus 4100 Printers - First Time Printer Setup
More...
Technology Tips Gallery From our HP Expert greenturtle
Technology Tips – YouTube Video Help for Printers
Including...
HP DeskJet Plus 4152 | 4155 printer Unbox Setup Connect to 5Ghz Load paper Print/Scan alignment page
HP Deskjet Plus 4152 |4155 |4158 : Connect Printer to 5GHz network with HP Smart on Win 10 computer
HP Deskjet Plus 4152 |4155 |4158 : Download & Install HP Full featured Software on a Win 10 computer
HP DeskJet Plus 4140 |4152 |4155 |4158 : Scan a 2 sided document using HP Smart on Win 10 computer
More help...
HP DeskJet 2700, DeskJet Plus 4100 Printers - Blinking Lights
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP DeskJet Plus 4152 All-in-One Printer
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