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HP Recommended
HP OfficeJet 4650 All-in-One Printer
Microsoft Windows 10 (64-bit)

HP 4650 Officejet printer does not print from computer.  Received error message 500 internal server error.  what does that mean and how can I fix it.

1 REPLY 1
HP Recommended

@Jazzy21

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Are the printer and PC connected to the same network?
  • Could you please share the picture of the error message? 

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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