Recently returned from vacation and I can't get the hp 3700 to connect to my Mac and print.

[Ciscoeci]

Recently returned from vacation and I can't get the hp 3700 to connect to my Mac and print. The blue wifi light is blinking. 

[A_Gayathri]

Hi @Ciscoeci,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP DeskJet 3752 is having trouble connecting to your Mac and the blue Wi-Fi light is blinking, it usually means the printer is trying to connect to a Wi-Fi network. Here are some steps you can follow to resolve the issue:

1. Check Printer's Wi-Fi Connection

• Restart Your Printer and Router: Power cycle both the printer and your router to reset their network connections. Turn them off, wait for about 30 seconds, and then turn them back on.
• Reconfigure Wireless Setup:
  • On the printer’s control panel, press and hold the Wi-Fi button until the light starts blinking quickly. This puts the printer into wireless setup mode.
  • Go to your Mac and open the HP Smart app. If you don’t have it installed, you can download it from the App Store.
  • Open HP Smart and follow the on-screen instructions to set up the printer on your Wi-Fi network.

2. Reinstall Printer Software

• Remove Old Printer: On your Mac, go to System Preferences > Printers & Scanners. Select the HP DeskJet 3752 from the list and click the minus (-) button to remove it.
• Download and Install HP Software: Visit the HP Support website and download the latest drivers for macOS Big Sur. Install the software and follow the instructions to add your printer again.

3. Check Network Settings

• Ensure Printer and Mac Are on the Same Network: Verify that your Mac and the printer are connected to the same Wi-Fi network. Sometimes printers can connect to a guest network or a different network, causing issues.
• Check IP Address: If needed, you can find the IP address of your printer from the printer’s control panel or by printing a network configuration page. Make sure this IP address is correctly configured in your printer settings on your Mac.

4. Use AirPrint (if supported)

• Check AirPrint Compatibility: Ensure your printer supports AirPrint, which is a feature that allows you to print from macOS without needing additional drivers.
• Select AirPrint: Go to System Preferences > Printers & Scanners on your Mac. Click the plus (+) button to add a new printer. Select your HP DeskJet 3752 from the list and choose AirPrint as the printer type.

Refer to this document:  HP DeskJet 3752 All-in-One Printer User manual

I hope this helps. 

Take care and have a good day.

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