Reconfigure DeskJet 2630 after changing wifi router

[Anna1221]

After upgrading our router, I need to reconfigure the HP printer, which is offine. The support page is unavailable (JRS error) - thank you HP! The virtual assistant made me delete the previous connection.

Please can a kind soul let me know how to reconfigure the printer? thank you

[Kumar0307]

@Anna1221, Welcome to the HP Support Community! I’m here to help.

I understand you are trying to connect the printer to the wireless network. 

You may use the WPS button to connect the printer. Restart the router and the printer.

Kindly follow the steps mentioned in this document -  Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

• Make sure the printer and the Mac are connected to the same wireless network. 
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.
• Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.

Bonjour locates devices such as printers, other computers, and the services that those devices offer on a local network using multicast Domain Name System (mDNS) service records. The software comes built-in with Apple's macOS and iOS operating systems.

• This printer supports WPA/WPA2 encryption, check if the router is on the same encryption method. If using WEP or WPA-PSK+FT change it to WPA-PSK

You may also refer to - HP printer setup (Wi-Fi network) and HP printer setup (HP Smart app)

Use the HP Smart app to print and scan.

Hope this helps! Let me know how it goes. 

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