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- Reconnecting HP Deskjet 3700 all-in-one after WIFI password ...

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01-06-2021 03:27 PM
We have an HP Deskjet 3700 all-in-one printer (DeskJet 3752) and we recently changed the password on our Wifi router. The printer is no longer connected to the network and I can not for the life of me figure out how to get it to reconnect. I have done everything HP smart has said to do, the support app has said to do, and nothing works. Help!
01-13-2021 07:56 AM
Hi @Krob1001,
I'd like to help!
Please try the steps below to connect your printer to the network.
--->On the printer control panel, press the Wi-Fi Direct button.
---> When Wi-Fi Direct is turned on, the Wi-Fi Direct light is on steady.
--->To find the Wi-Fi Direct name and password, press the Information button (i) to print a printer information page.
--->On your computer or phone go to wifi and connect it to your printer
--->Select your printer with DIRECT in the name from the list of available networks (example: DIRECT-74-HP Deskjet3700).
--->Select the Wi-Fi Direct printer signal in Wi-Fi settings
--->If prompted for a password, type 12345678. This is the default password.
--->Now open a browser and type 192.168.223.1
--->you will be able to access the printer's EWS page
--->on the page, you will find network - click on it
--->go to wireless and select wireless setup wizard
--->now select the network that you want your printer to connect to and type in the password
--->thewireless blue light will stop blinking once the printer is connected
--->then connect your phone back to your network
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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