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Common problems for Connectivity Issues
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HP Deskjet 3752

We have an HP Deskjet 3700 all-in-one printer (DeskJet 3752) and we recently changed the password on our Wifi router. The printer is no longer connected to the network and I can not for the life of me figure out how to get it to reconnect. I have done everything HP smart has said to do, the support app has said to do, and nothing works. Help! 

1 REPLY 1
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Hi @Krob1001,

 

I'd like to help!

 

Please try the steps below to connect your printer to the network.

 

--->On the printer control panel, press the Wi-Fi Direct button.
---> When Wi-Fi Direct is turned on, the Wi-Fi Direct light is on steady. 
--->To find the Wi-Fi Direct name and password, press the Information button (i) to print a printer information page.
--->On your computer or phone go to wifi and connect it to your printer 
--->Select your printer with DIRECT in the name from the list of available networks (example: DIRECT-74-HP Deskjet3700).
--->Select the Wi-Fi Direct printer signal in Wi-Fi settings 
--->If prompted for a password, type 12345678. This is the default password.
--->Now open a browser and type 192.168.223.1
--->you will be able to access the printer's EWS page 
--->on the page, you will find network - click on it 
--->go to wireless and select wireless setup wizard
--->now select the network that you want your printer to connect to and type in the password 
--->thewireless blue light will stop blinking once the printer is connected 
--->then connect your phone back to your network

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

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