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‎10-01-2024 01:38 PM

HP Recommended
Product: HP Smart Tank 7602 All-in-One
Operating System: Microsoft Windows 10 IOT

I'm trying to reconnect my printer to my computer. It says it's offline. I've rebooted. When I give the Wi-Fi password, there is no way to enter or proceed. 

Category:
1 REPLY 1

‎10-02-2024 03:05 PM

HP Recommended

Hi @Barb1012 

 

Welcome to the HP support community.


I understand you're experiencing an issue with your HP device, and I apologize for any inconvenience this may have caused. I'm here to help you today.

 

Please try Restore Wi-Fi setup mode on your HP printer :

https://support.hp.com/in-en/document/ish_3967769-3956733-16

 

Then try this document, Click HERE

 

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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