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‎04-18-2022 08:25 AM - edited ‎04-18-2022 09:32 AM

HP Recommended
Product: HP DeskJet 2620 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

How do I reset the EWS password?

 

I just changed my EWS password, and it changed successfully.

I copied the password from a Password Manager and saved the login info but now when I got to login at the EWS it says wrong info.

Is there a limit to characters or something?

 

I tried to reset Wi-Fi connection on the printer but now I can't set up the Printer again on the WI-Fi without EWS login,  so now I can't use my printer anymore.

 

Cant set up WI-fi/Printer now stuck here.

hustle1_0-1650295939003.png

 

Please Help??

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-18-2022 10:57 AM

HP Recommended

The solution for your problem. Power off the printer. Then while holding down the [X]  and [ ^] buttons on the control panel power on the printer. Release the buttons when the display is showing [ NV ]. The printer will restart. You are now reverted to factory default.

Good luck!

View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎04-18-2022 10:57 AM

HP Recommended

The solution for your problem. Power off the printer. Then while holding down the [X]  and [ ^] buttons on the control panel power on the printer. Release the buttons when the display is showing [ NV ]. The printer will restart. You are now reverted to factory default.

Good luck!

1 person found this reply helpful
Was this reply helpful? Yes No

‎04-19-2022 11:23 AM

HP Recommended

Thanks so much Soujou worked EXCELLENTLY 

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