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- HP Community
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- Printer Wireless, Networking & Internet
- Reset Admin Password for HP Photosmart Premium C309g-m for w...

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04-04-2022 07:34 PM
My printer is connected to my home network wirelessly and when I want to print from my laptop, the laptop asks for a passcode in order to connect to the printer.
the printer HP network configuration page printout says that the Admin Password is "Not Set." How do I create a passcode for my printer?
04-07-2022 03:41 PM
I never did figure out how to get a passcode for the printer. But out of desperation I left the space blank and hit "enter" on my keyboard and my laptop connected wirelessly to my printer. Surprise! It works. I have no idea why WIN10 on my laptop requested a printer passcode when it would connect without one.
04-08-2022 12:39 PM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help,
I believe you are trying to connect to the wi-fi direct network of the printer and it's asking for the wi-fi direct password.
Try the default password as 12345678.
If it doesn't work then provide the below details:
- What's the Wi-Fi light status on the Printer(Blinking or Steady)?
- Are you trying to print from an Android or Apple phone?
- Could you share the screen where it's asking for the password?
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
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I am an HP Employee