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HP ENVY 6055 All-In-One Printer

I changed the default admin  password in my printer and I now can no longer access any of the printer settings.  How can I reset it? 

thanks 

1 REPLY 1
HP Recommended

Hi @CLG23,

 

Welcome to the HP Support Community

I'd like to help!

 

I understand the printer is locked with an administrator username and password.

 

Follow the steps to restore the printer to the original factory defaults 

 

1. Lift the cartridge access door to expose the cartridge area.

 2. While the cartridge access door is open, press and hold (the Power button) and Wireless button on the back of the printer for three seconds.

 

Hope this helps! Keep me posted. 

 

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