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‎02-18-2023 09:31 AM

HP Recommended
Product: deskjet2600 all in one
Operating System: Microsoft Windows 11

I have a DeskJet2600. After last update I lost the ability to print wireless. I have been working on getting the ability to print. I have tried all online fixes. I have done a network reset. Installed on new OS and the setup shows your password has been changed... I have tried admin admin, and with no password. I have reset the network several times.  Also I click the advanced settings tap and it just sits and spins. There is no pin or a password in the printer. Can you please PM me how to do a full factory reset, Please. Thank you. P.S. I do own this printer. Sad your web site chooses not to let me pick from a list.

Category:
1 REPLY 1

‎02-21-2023 07:07 AM

HP Recommended

@Doc1620 

 

Welcome to the HP support community.

 

I understand that you want to reset the printer, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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